Branch Manager- Kandla

Key functions involve :

  • Direct all operational aspects including sales & marketing, documentation, Operations, customer service, Finance, human resources, administration and sales, across our different business activities, carried out in the branch.
  • Assess local market conditions and identify current and prospective sales opportunities
  • Develop forecasts, revenue objectives and business strategy to achieve volume and revenue targets.
  • Meet goals and metrics set out for self and monitor the performance of the branch staff and do the annual Appraisal as per the requirements of the company.
  • Ensure Reports are sent on time and are accurate and meet the information requirements.
  • Liaison with vendors and Terminals to ensure smooth operations.
  • Represent the company for all issues with respect to Customs, Port, Terminals etc
  • To take necessary and immediate action and represent the company with Regulatory Bodies like Customs, DRI, Police etc as per directions from the company
  • Liaison with the Principals for all activities pertaining to Branch and even the region.
  • Manage budget and allocate funds appropriately
  • Bring out the best of branch’s personnel by providing training, coaching, development and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with Principals and other branches and headquarters on competitive intelligence, business opportunities and needs
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Network to improve the presence and reputation of the branch and company
  • Stay abreast of competing markets and provide reports on market movement and penetration

General Requirements :

  • Proven branch management experience or in similar capacity role
  • Sufficient knowledge of modern management techniques and best practices
  • Ability to meet sales targets and revenue goals
  • Familiarity with industry’s rules and regulations
  • Excellent organizational skills
  • Results driven and customer focused
  • Leadership and human resources management skills