Direct all operational aspects including sales & marketing, documentation, Operations, customer service, Finance, human resources, administration and sales, across our different business activities, carried out in the branch.
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, revenue objectives and business strategy to achieve volume and revenue targets.
Meet goals and metrics set out for self and monitor the performance of the branch staff and do the annual Appraisal as per the requirements of the company.
Ensure Reports are sent on time and are accurate and meet the information requirements.
Liaison with vendors and Terminals to ensure smooth operations.
Represent the company for all issues with respect to Customs, Port, Terminals etc
To take necessary and immediate action and represent the company with Regulatory Bodies like Customs, DRI, Police etc as per directions from the company
Liaison with the Principals for all activities pertaining to Branch and even the region.
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with Principals and other branches and headquarters on competitive intelligence, business opportunities and needs
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
General Requirements :
Proven branch management experience or in similar capacity role
Sufficient knowledge of modern management techniques and best practices
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