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Privacy Policy

PURPOSE AND SCOPE OF PRIVACY STATEMENT

This privacy policy describes the information collected and used by the Abrao Group when you visit our website. It aims to provide data subjects with information on “personally identifiable information” or “PII”, defined as any direct or indirect information associated with personal information; the resulting information is also called personal information.

At Abrao Group, we value your privacy and are committed to protecting your Personal Information. This privacy policy directs the use of Personal Information shared (as defined below) with or collected by the company from its clients. Please review the privacy policy from time to time to update the latest changes and modifications.

On accepting to receive the company’s services, you agree to be bound by the terms of this privacy policy. This privacy policy applies to all information we collect using our parent website www.abraogroup.com and any related sites, services, and products. In case of any query do contact us through email at info@abraogroup.com

COLLECTION OF PERSONAL INFORMATION

As per the Data Protection Bill of India, we must have a legal basis for processing your personal information. Abrao Group may ask you to provide information that personally identifies you (“Personal Information”). We use this Personal Information internally in connection with our services, including to personalize and improve our services, to allow you to set up a user account and profile, to contact you, to fulfil your requests for the products and services, to provide and improve the services and to prevent fraudulent activities.

We will collect and process your personal information (regardless of electronic or non-electronic information) lawfully, such as your name, contact information, mailing address, email address. We will not process personal data about any person under the age of 18 years, unless we are legally obliged to do so.

ACCURACY

It is your responsibility to provide Abrao Group with accurate Personal Data. Except as otherwise outlined in this policy, Abrao Group shall only use Personal Data in ways compatible with the purposes for which it was collected or subsequently authorized by you. You shall take reasonable steps to ensure that Personal Data is accurate, complete, current, and relevant to its intended use to the extent necessary for these purposes.

SHARING AND USE OF INFORMATION

Abrao Group does not sell, share, transfer or otherwise disseminate any of your personal data to third parties. Abrao Group may disclose your personally identifiable information to third parties if such disclosure is required by the laws, rules, or regulations of any nation, state, or other applicable jurisdiction or unless you have given express consent to do so. We also use this data for (a) product-related surveys (b) to improve our service, site and how the same can be operated for your business (c) to understand and enhance your experience using our Site, products and services (d) personalise our products and services and make recommendations (e) provide and deliver products and services you request (f) process, manage, complete and account for transactions (g) provide customer support and to respond to your request, comments and enquires (h) use for marketing and other purposes to improve the quality of services and products you request.

ACCESS TO YOUR INFORMATION AND CORRECTION

At any time, you may request Information about Abrao Group access and use of your personal information. You have rights towards your personal data subject to local data protection laws. It includes:

  • Request access, correction and erase your personal data
  • Object to processing of your personal data
  • Object to processing of your personal data

If you wish to exercise any of the rights set out above, please contact info@abraogroup.com.

KEEPING YOUR PERSONAL INFORMATION

Abrao Group will hold your personal information on the systems only for the period necessary to fulfill the purpose outlined in the Policy or until you request to delete your data. The purpose of collecting data is including to satisfy any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a more extended period in the event of a complaint or if we reasonably believe there is a prospect of litigation regarding our relationship with you. By law, we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for [six] years after they cease being customers for [tax] purposes.

SECURING YOUR PERSONAL DATA

To help safeguard your information against any accidental or unlawful destruction, Abrao Group takes precautions in advance, which include security processes, technical and physical measures. They are as follows:

  • Physical access control – We store and secure all the data to protect access to them.
  • Controlled access – Personal data access is granted to authorised persons.
  • Access control – We have adopted measures that prevent unauthorised reading, copying, modification, removal from the system, or other dealing with them.
  • Control of the transfer – All personal data is protected to prevent unauthorised reading, copying, modification, or erasure.

Cookies and Other Technologies

Abrao Group’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. A cookie is a small text file, which is stored on your computer in order to recognize your computer at recurring visits. The cookie may transmit information via your browser with a purpose of authenticating or identifying the computer (via e.g., the IP address) or the user. Cookies may contain information such as registration data and user preferences. These technologies help us better understand user behaviour, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. A cookie cannot collect information from your computer and cannot carry any viral or other damaging files. We use “necessary cookies” without your explicit informed consent, all other cookies are only placed on your computer if you have consented to it. We also provide details on our cookies in the consent management window that is automatically opened once you enter the sections of our website that use cookies.

We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this privacy policy.

PERSONAL DATA CATEGORIES

Personal data are the information that allows us to identify you, your product and service requests. It does not include information related to your race; ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; genetic data; biometric data; health data. Therefore, it includes information that is specifically attributable to you. Personal data do not include anonymous or aggregated data, i.e., data will not be attributed to you.

CHANGES TO THIS PRIVACY POLICY

Abrao Group reserves the right to update/amend and/or delete the privacy policy and cookie policy at any time without providing prior notice to you.

Any updates in our privacy policy will be posted on this page so that you are always aware of our policies. Please check back frequently to see any updates or changes to our privacy policy.

How to contact Abrao Group:
India:
Abrao Group Solutions
610 A Wing, Kohinoor City Commercial I Kirol Road,
Off LBS Marg, Kurla (West), Mumbai 400070
Phone No: +91 22 67141700
Email: info@abraogroup.com

PROVISION TO THIRD PARTIES

Abrao Group may disclose your personal data to other entities in the Abrao Group, contracted service providers and advisors, if it is necessary to fulfil its obligations towards you. We will not provide your personal information to any third party without your consent, unless otherwise permitted by laws and regulations. Besides, your personal information will not be shared with another country or territory unless that country or region will ensure an adequate data protection level.

Further, Abrao Group may disclose your information in order for Abrao Group to comply with its legal obligations, to protect the rights, property and safety of Abrao Group or others or in case of a sale of/liquidation of any part of Abrao Group’s business or assets.

Upon your request, Abrao Group can provide you with the identity of such third parties.

CONTACT

Abrao Group is the controller of and responsible for your personal data (and may be referred to as “we,” “us,” or “our”). If you have any questions about this privacy policy or how your personal data is handled, please email us at info@abraogroup.com. We would appreciate an opportunity to address your concerns within one month as per the current law.

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